*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  /* epharma brand */
  --ep-green:      #00A651;
  --ep-green-dark: #007A3D;
  --ep-green-mid:  #00873F;
  --ep-orange:     #F47920;
  --ep-orange-bg:  #FEF3EA;
  --ep-orange-tc:  #C05A0A;
  --ep-green-bg:   #E6F7EE;
  --ep-green-tc:   #006432;

  /* surfaces */
  --bg:    #f5f5f3;
  --bg2:   #ffffff;
  --bg3:   #eeede9;
  --text:  #1a1a18;
  --text2: #6b6a65;
  --text3: #9c9a92;
  --border:  rgba(0,0,0,.1);
  --border2: rgba(0,0,0,.18);

  /* semantic */
  --blue:     #185FA5;
  --blue-bg:  #E6F1FB;
  --blue-tc:  #185FA5;
  --green-bg: #E6F7EE;
  --green-tc: #006432;
  --amber-bg: #FEF3EA;
  --amber-tc: #C05A0A;
  --red-bg:   #FCEBEB;
  --red-tc:   #A32D2D;

  --sidebar: 224px;
  --font: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg:    #1a1a18;
    --bg2:   #242422;
    --bg3:   #2e2e2b;
    --text:  #e8e6de;
    --text2: #9c9a92;
    --text3: #6b6a65;
    --border:  rgba(255,255,255,.1);
    --border2: rgba(255,255,255,.18);
    --ep-green-bg: #0a2e1a;
    --ep-green-tc: #4dd68a;
  }
}

body {
  font-family: var(--font);
  font-size: 13px;
  background: var(--bg);
  color: var(--text);
  height: 100vh;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

/* ── LOGIN ──────────────────────────────────────────────── */
.login-page {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100vh;
  background: linear-gradient(145deg, #f0faf5 0%, #e8f5ee 50%, #fef8f3 100%);
}
@media (prefers-color-scheme: dark) {
  .login-page { background: linear-gradient(145deg, #111a14 0%, #0d1f15 50%, #1a1510 100%); }
}
.login-card {
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 16px;
  padding: 36px 32px 28px;
  width: 360px;
  box-shadow: 0 8px 40px rgba(0,166,81,.10);
}
.login-logo-wrap {
  display: flex;
  flex-direction: column;
  align-items: center;
  margin-bottom: 6px;
}
.login-logo-wrap img {
  height: 36px;
  width: auto;
  margin-bottom: 10px;
}
.login-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  background: var(--ep-green-bg);
  color: var(--ep-green-tc);
  border-radius: 20px;
  padding: 3px 10px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: .3px;
  margin-bottom: 20px;
}
.login-badge-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--ep-green);
}
.login-sub {
  font-size: 12px;
  color: var(--text2);
  text-align: center;
  margin-bottom: 22px;
}
.login-hint {
  font-size: 10px;
  color: var(--text3);
  margin-top: 14px;
  text-align: center;
}
.login-divider {
  height: 0.5px;
  background: var(--border);
  margin: 20px 0 16px;
}
.full { width: 100%; justify-content: center; }
.alert-error {
  background: var(--red-bg);
  color: var(--red-tc);
  border-radius: 6px;
  padding: 8px 12px;
  font-size: 12px;
  margin-bottom: 12px;
}

/* ── APP SHELL ──────────────────────────────────────────── */
.app-shell { display: flex; flex-direction: column; height: 100vh; overflow: hidden; }

/* ── TOPNAV ─────────────────────────────────────────────── */
.topnav {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 16px;
  height: 46px;
  background: var(--bg2);
  border-bottom: 0.5px solid var(--border);
  flex-shrink: 0;
}
.topnav-logo {
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
}
.topnav-logo img { height: 22px; width: auto; }
.topnav-logo-sep {
  width: 0.5px;
  height: 18px;
  background: var(--border2);
}
.topnav-product {
  font-size: 12px;
  font-weight: 600;
  color: var(--text2);
  letter-spacing: .2px;
  white-space: nowrap;
}
.topnav-product span { color: var(--ep-green); }

.nav-tabs { display: flex; gap: 2px; margin-left: 4px; }
.nav-tab {
  padding: 5px 12px;
  border-radius: 6px;
  cursor: pointer;
  font-size: 12px;
  color: var(--text2);
  background: none;
  border: none;
  font-family: var(--font);
  transition: all .15s;
}
.nav-tab:hover { background: var(--bg3); color: var(--text); }
.nav-tab.active {
  background: var(--ep-green-bg);
  color: var(--ep-green-tc);
  font-weight: 500;
}

.topnav-right { margin-left: auto; display: flex; align-items: center; gap: 8px; }
.user-pill {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 20px;
  background: var(--bg3);
  font-size: 12px;
}
.avatar {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--ep-green-bg);
  color: var(--ep-green-tc);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 700;
  flex-shrink: 0;
}
.user-role { font-size: 10px; color: var(--text3); }

/* ── BUTTONS ────────────────────────────────────────────── */
.btn {
  padding: 6px 13px;
  border-radius: 6px;
  border: 0.5px solid var(--border2);
  background: var(--bg2);
  color: var(--text);
  cursor: pointer;
  font-size: 12px;
  font-family: var(--font);
  transition: all .15s;
  display: inline-flex;
  align-items: center;
  gap: 5px;
}
.btn:hover { background: var(--bg3); }
.btn.primary {
  background: var(--ep-green);
  color: #fff;
  border-color: var(--ep-green);
}
.btn.primary:hover { background: var(--ep-green-dark); border-color: var(--ep-green-dark); }
.btn.danger { background: var(--red-bg); color: var(--red-tc); border-color: transparent; }

/* ── LAYOUT ─────────────────────────────────────────────── */
.layout { display: flex; flex: 1; overflow: hidden; }

/* ── SIDEBAR ────────────────────────────────────────────── */
.sidebar {
  width: var(--sidebar);
  flex-shrink: 0;
  background: var(--bg2);
  border-right: 0.5px solid var(--border);
  display: flex;
  flex-direction: column;
  overflow-y: auto;
  padding: 12px 0;
}
.sidebar-section { padding: 0 10px; margin-bottom: 8px; }
.sidebar-label {
  font-size: 10px;
  font-weight: 500;
  color: var(--text3);
  text-transform: uppercase;
  letter-spacing: .6px;
  padding: 6px 8px 4px;
}
.sidebar-item {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 8px;
  border-radius: 6px;
  cursor: pointer;
  font-size: 12px;
  color: var(--text2);
  transition: all .15s;
  user-select: none;
}
.sidebar-item:hover { background: var(--bg3); color: var(--text); }
.sidebar-item.active {
  background: var(--ep-green-bg);
  color: var(--ep-green-tc);
  font-weight: 500;
}
.si-icon { font-size: 13px; }
.sidebar-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; }
.sidebar-count {
  margin-left: auto;
  font-size: 10px;
  background: var(--bg3);
  padding: 1px 6px;
  border-radius: 10px;
  color: var(--text2);
}
.sidebar-item.active .sidebar-count {
  background: rgba(0,166,81,.15);
  color: var(--ep-green-tc);
}

/* ── MAIN ───────────────────────────────────────────────── */
.main-area { flex: 1; overflow: hidden; display: flex; flex-direction: column; }
.view { display: none; flex-direction: column; height: 100%; }
.view.active { display: flex; }

.view-header {
  padding: 10px 16px;
  display: flex;
  align-items: center;
  gap: 8px;
  border-bottom: 0.5px solid var(--border);
  background: var(--bg2);
  flex-shrink: 0;
}
.view-header h1 { font-size: 15px; font-weight: 600; }
.filter-row { display: flex; gap: 6px; margin-left: auto; }
.filter-pill {
  padding: 4px 10px;
  border-radius: 16px;
  border: 0.5px solid var(--border2);
  font-size: 11px;
  cursor: pointer;
  background: var(--bg2);
  color: var(--text2);
  font-family: var(--font);
  transition: all .15s;
}
.filter-pill:hover { background: var(--bg3); }
.filter-pill.on {
  background: var(--ep-green-bg);
  color: var(--ep-green-tc);
  border-color: transparent;
  font-weight: 500;
}

/* ── KANBAN ─────────────────────────────────────────────── */
.kanban-board {
  flex: 1;
  overflow-x: auto;
  overflow-y: hidden;
  padding: 12px 16px;
  display: flex;
  gap: 10px;
}
.kol {
  width: 210px;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  background: var(--bg3);
  border-radius: 10px;
  border: 0.5px solid var(--border);
  max-height: 100%;
}
.kol-header { padding: 10px 12px 8px; flex-shrink: 0; }
.kol.over-limit .kol-header {
  background: rgba(226,75,74,.07);
  border-radius: 8px 8px 0 0;
}
.kol-title {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 600;
}
.kol.over-limit .kol-title { color: var(--red-tc); }
.kol-dot { width: 8px; height: 8px; border-radius: 50%; }
.kol-count {
  margin-left: auto;
  font-size: 10px;
  padding: 2px 6px;
  border-radius: 8px;
  background: rgba(0,0,0,.07);
}
.kol.over-limit .kol-count { background: var(--red-bg); color: var(--red-tc); }
.wip-limit { font-size: 10px; color: var(--text3); margin-top: 3px; padding: 0 2px; }
.wip-limit.over { color: var(--red-tc); font-weight: 500; }
.kol-cards {
  flex: 1;
  overflow-y: auto;
  padding: 0 8px 8px;
  display: flex;
  flex-direction: column;
  gap: 7px;
}

/* ── CARD ───────────────────────────────────────────────── */
.card {
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 8px;
  padding: 10px;
  cursor: pointer;
  transition: all .15s;
}
.card:hover {
  border-color: var(--ep-green);
  transform: translateY(-1px);
  box-shadow: 0 3px 10px rgba(0,166,81,.1);
}
.card-top { display: flex; align-items: center; gap: 5px; margin-bottom: 6px; }
.area-badge {
  font-size: 10px;
  padding: 2px 7px;
  border-radius: 10px;
  font-weight: 500;
  white-space: nowrap;
}
.card-id { font-size: 10px; color: var(--text3); margin-left: auto; }
.card-title { font-size: 12px; font-weight: 500; line-height: 1.4; margin-bottom: 6px; }
.card-meta { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.sla-badge { font-size: 10px; padding: 2px 6px; border-radius: 6px; font-weight: 500; }
.sla-ok   { background: var(--green-bg); color: var(--green-tc); }
.sla-warn { background: var(--amber-bg); color: var(--amber-tc); }
.sla-over { background: var(--red-bg);   color: var(--red-tc); }
.card-assignee {
  margin-left: auto;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 9px;
  font-weight: 700;
  flex-shrink: 0;
}

/* ── FORM ───────────────────────────────────────────────── */
.form-wrap { flex: 1; overflow-y: auto; padding: 20px; }
.form-card {
  max-width: 600px;
  margin: 0 auto;
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 12px;
  padding: 24px;
}
.form-title { font-size: 16px; font-weight: 600; margin-bottom: 20px; }
.form-group { margin-bottom: 16px; }
.form-label {
  display: block;
  font-size: 11px;
  font-weight: 500;
  color: var(--text2);
  margin-bottom: 5px;
  text-transform: uppercase;
  letter-spacing: .4px;
}
.form-input, .form-select, .form-textarea {
  width: 100%;
  padding: 8px 10px;
  border-radius: 6px;
  border: 0.5px solid var(--border2);
  background: var(--bg2);
  color: var(--text);
  font-size: 13px;
  font-family: var(--font);
  transition: border-color .15s;
}
.form-input:focus, .form-select:focus, .form-textarea:focus {
  outline: none;
  border-color: var(--ep-green);
  box-shadow: 0 0 0 3px rgba(0,166,81,.08);
}
.form-textarea { min-height: 90px; resize: vertical; }
.form-readonly {
  padding: 8px 10px;
  border-radius: 6px;
  background: var(--bg3);
  border: 0.5px solid var(--border);
  color: var(--text2);
  font-size: 13px;
}
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.sla-preview {
  margin-top: 8px;
  padding: 8px 10px;
  border-radius: 6px;
  background: var(--ep-green-bg);
  font-size: 12px;
  color: var(--ep-green-tc);
  border-left: 2px solid var(--ep-green);
}
.form-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  margin-top: 20px;
  padding-top: 16px;
  border-top: 0.5px solid var(--border);
}
.upload-zone {
  border: 0.5px dashed var(--border2);
  border-radius: 6px;
  padding: 16px;
  text-align: center;
  cursor: pointer;
  color: var(--text3);
  font-size: 12px;
  transition: all .15s;
}
.upload-zone:hover { background: var(--ep-green-bg); border-color: var(--ep-green); color: var(--ep-green-tc); }

/* ── MODAL ──────────────────────────────────────────────── */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,.45);
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 200;
}
.modal-overlay.open { display: flex; }
.modal {
  background: var(--bg2);
  border-radius: 12px;
  border: 0.5px solid var(--border);
  width: 460px;
  max-height: 85vh;
  overflow-y: auto;
  padding: 20px;
  position: relative;
}
.modal-close {
  position: absolute;
  top: 14px;
  right: 14px;
  cursor: pointer;
  background: none;
  border: none;
  font-size: 20px;
  color: var(--text3);
  line-height: 1;
  font-family: var(--font);
}
.modal-close:hover { color: var(--text); }
.modal-title { font-size: 15px; font-weight: 600; margin-bottom: 6px; padding-right: 24px; }
.modal-area { display: flex; align-items: center; gap: 6px; margin-bottom: 14px; flex-wrap: wrap; }
.modal-sec {
  margin-bottom: 14px;
  padding-bottom: 14px;
  border-bottom: 0.5px solid var(--border);
}
.modal-sec:last-child { border: none; margin: 0; padding: 0; }
.modal-sec-label {
  font-size: 10px;
  font-weight: 500;
  color: var(--text3);
  text-transform: uppercase;
  letter-spacing: .4px;
  margin-bottom: 6px;
}
.modal-sec-content { font-size: 12px; color: var(--text2); line-height: 1.6; }
.history-list { display: flex; flex-direction: column; gap: 8px; }
.history-item { display: flex; gap: 8px; font-size: 11px; }
.history-ts { color: var(--text3); white-space: nowrap; width: 100px; flex-shrink: 0; }
.history-txt { color: var(--text2); }
.move-select {
  width: 100%;
  padding: 6px 8px;
  border-radius: 6px;
  border: 0.5px solid var(--border2);
  background: var(--bg2);
  color: var(--text);
  font-size: 12px;
  font-family: var(--font);
  margin-top: 6px;
}
.modal-actions { display: flex; gap: 6px; margin-top: 12px; }
.routing-note { font-size: 11px; color: var(--ep-green-tc); margin-top: 4px; min-height: 16px; }
.transfer-note { font-size: 11px; color: var(--blue-tc); margin-top: 4px; min-height: 16px; }
.modal-error { font-size: 11px; color: var(--red-tc); margin-top: 4px; }

/* ── DASHBOARD ──────────────────────────────────────────── */
.metrics-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 10px;
  margin-bottom: 16px;
}
.metric-card {
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 10px;
  padding: 14px;
}
.metric-card.highlight {
  border-color: var(--ep-green);
  background: var(--ep-green-bg);
}
.metric-label { font-size: 11px; color: var(--text2); margin-bottom: 4px; }
.metric-value { font-size: 26px; font-weight: 700; line-height: 1; }
.metric-sub { font-size: 10px; color: var(--text3); margin-top: 3px; }
.dash-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.dash-panel {
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 10px;
  padding: 14px;
}
.dash-panel h3 {
  font-size: 10px;
  font-weight: 600;
  color: var(--text2);
  text-transform: uppercase;
  letter-spacing: .5px;
  margin-bottom: 12px;
}
.bar-row { display: flex; align-items: center; gap: 8px; margin-bottom: 8px; }
.bar-label {
  font-size: 11px;
  color: var(--text2);
  width: 116px;
  flex-shrink: 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.bar-track { flex: 1; height: 6px; border-radius: 3px; background: var(--bg3); overflow: hidden; }
.bar-fill { height: 100%; border-radius: 3px; transition: width .6s ease; }
.bar-num { font-size: 10px; color: var(--text3); width: 30px; text-align: right; }
.donut-wrap { display: flex; align-items: center; gap: 16px; }
.donut-legend { display: flex; flex-direction: column; gap: 8px; }
.legend-item { display: flex; align-items: center; gap: 6px; font-size: 11px; color: var(--text2); }
.legend-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; }
.sla-pct-big { font-size: 26px; font-weight: 700; color: var(--ep-green); margin-top: 6px; }
.sla-pct-label { font-size: 10px; color: var(--text3); }
canvas { display: block; }

/* ── USERS ──────────────────────────────────────────────── */
.section-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: 14px; }
.section-header h2 { font-size: 15px; font-weight: 600; }
.users-table {
  width: 100%;
  background: var(--bg2);
  border: 0.5px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
  border-collapse: collapse;
}
.users-table th {
  font-size: 10px;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: .4px;
  color: var(--text3);
  padding: 10px 12px;
  text-align: left;
  border-bottom: 0.5px solid var(--border);
  background: var(--bg3);
}
.users-table td {
  padding: 10px 12px;
  font-size: 12px;
  border-bottom: 0.5px solid var(--border);
  vertical-align: middle;
}
.users-table tr:last-child td { border: none; }
.role-badge { font-size: 10px; padding: 2px 8px; border-radius: 10px; font-weight: 500; }
.user-cell { display: flex; align-items: center; gap: 8px; }

/* ── FOOTER BRAND ───────────────────────────────────────── */
.sidebar-footer {
  margin-top: auto;
  padding: 12px 16px;
  border-top: 0.5px solid var(--border);
  display: flex;
  align-items: center;
  gap: 6px;
}
.sidebar-footer img { height: 16px; opacity: .5; }
.sidebar-footer span { font-size: 10px; color: var(--text3); }

/* ── DASHBOARD INTERATIVO ─────────────────────────────── */
.dash-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 14px;
  flex-shrink: 0;
}

/* KPI cards clicáveis */
.metric-card.clickable {
  cursor: pointer;
  transition: all .18s;
  position: relative;
}
.metric-card.clickable:hover {
  border-color: var(--ep-green);
  box-shadow: 0 4px 14px rgba(0,166,81,.12);
  transform: translateY(-2px);
}
.metric-card.clickable:hover .metric-value { color: var(--ep-green) !important; }
.metric-link {
  text-decoration: none;
  cursor: pointer;
  transition: color .15s;
}
.metric-card.clickable::after {
  content: '↗';
  position: absolute;
  top: 10px;
  right: 12px;
  font-size: 11px;
  color: var(--text3);
  transition: color .15s;
}
.metric-card.clickable:hover::after { color: var(--ep-green); }

/* Linhas de gráfico clicáveis */
.clickable-row {
  cursor: pointer;
  border-radius: 5px;
  transition: background .12s;
  padding: 2px 4px;
  margin: 0 -4px;
}
.clickable-row:hover { background: var(--ep-green-bg); }
.clickable-row:hover .metric-link { color: var(--ep-green); font-weight: 600; }
.clickable-legend {
  cursor: pointer;
  padding: 3px 6px;
  border-radius: 5px;
  transition: background .12s;
  margin: 0 -6px;
}
.clickable-legend:hover { background: var(--ep-green-bg); }
.legend-link { font-weight: 600; }

/* ── DRILL-DOWN PANEL ────────────────────────────────── */
.drilldown-panel {
  background: var(--bg2);
  border: 1.5px solid var(--ep-green);
  border-radius: 12px;
  margin-bottom: 16px;
  overflow: hidden;
  animation: ddSlideIn .2s ease;
}
@keyframes ddSlideIn {
  from { opacity: 0; transform: translateY(-8px); }
  to   { opacity: 1; transform: translateY(0); }
}
.drilldown-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  background: var(--ep-green-bg);
  border-bottom: 0.5px solid rgba(0,166,81,.2);
}
.dd-count {
  font-size: 11px;
  color: var(--text2);
  padding: 8px 14px 4px;
}
.dd-loading, .dd-empty {
  padding: 20px 14px;
  font-size: 13px;
  color: var(--text3);
  text-align: center;
}
.dd-table-wrap {
  overflow-x: auto;
  padding: 0 0 4px;
}
.dd-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}
.dd-table th {
  font-size: 10px;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: .4px;
  color: var(--text3);
  padding: 7px 12px;
  text-align: left;
  border-bottom: 0.5px solid var(--border);
  white-space: nowrap;
  background: var(--bg3);
}
.dd-table td {
  padding: 9px 12px;
  border-bottom: 0.5px solid var(--border);
  vertical-align: middle;
}
.dd-table tr:last-child td { border-bottom: none; }
.dd-row {
  cursor: pointer;
  transition: background .12s;
}
.dd-row:hover { background: var(--ep-green-bg); }
.dd-seq {
  font-size: 11px;
  color: var(--text3);
  font-weight: 500;
  white-space: nowrap;
}
.dd-title {
  max-width: 240px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-weight: 500;
  color: var(--text);
}
.dd-date {
  font-size: 11px;
  color: var(--text3);
  white-space: nowrap;
}
.dd-assignee {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: var(--text2);
}
.dd-btn {
  font-size: 11px;
  padding: 3px 9px;
  white-space: nowrap;
}
.col-badge {
  font-size: 10px;
  padding: 2px 7px;
  border-radius: 8px;
  background: var(--bg3);
  color: var(--text2);
  font-weight: 500;
  white-space: nowrap;
}

/* ── CLIENTE NO CARD ───────────────────────────────────── */
.card-cliente {
  font-size: 10px;
  color: var(--ep-green-tc);
  font-weight: 500;
  margin-bottom: 4px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* ── FOLLOW-UP NO HISTÓRICO ────────────────────────────── */
.history-followup {
  background: var(--ep-green-bg);
  border-left: 3px solid var(--ep-green);
  border-radius: 0 6px 6px 0;
  padding: 8px 10px;
  margin-left: -4px;
}
.followup-badge {
  font-size: 10px;
  font-weight: 600;
  background: var(--ep-green);
  color: #fff;
  border-radius: 8px;
  padding: 1px 7px;
}
.history-item {
  display: flex;
  flex-direction: column;
  gap: 2px;
  font-size: 11px;
  margin-bottom: 8px;
}
.history-ts { color: var(--text3); font-size: 10px; }
.history-txt { color: var(--text2); }

/* ── PRIV BADGE (supervisor/admin) ────────────────────── */
.priv-badge {
  font-size: 9px;
  background: var(--ep-orange-bg);
  color: var(--ep-orange-tc);
  border-radius: 8px;
  padding: 1px 6px;
  font-weight: 500;
  margin-left: 4px;
  vertical-align: middle;
}

/* ── DRILL-DOWN SCROLL FIX ─────────────────────────────── */
.drilldown-panel { max-height: 70vh; overflow-y: auto; }
.dd-table-wrap   { overflow-x: auto; overflow-y: visible; }

/* ── REDES TABLE ───────────────────────────────────────── */
.sla-over { color: var(--red-tc); font-weight: 600; }